Privacy Policy

1. Data Controller and Responsibility
This website, https://casloria.com/, is owned and operated by Ekin Detailhandel. We act as the data controller for any personal information collected through this website and process such data in accordance with applicable UK data protection legislation.

Business Details

  • Company Name: Ekin Detailhandel
  • Registration Number: 97799491
  • Address: Schoollaan 49, 2121 GC Bennebroek, Netherlands

Contact and Customer Support
Customer support is available Monday to Friday, 09:00 and 17:00 GMT.

2. Reasons for Collecting Personal Data
We collect and process personal information for the following purposes:

  • To process and deliver customer orders
  • To manage inquiries, returns, and exchanges
  • To communicate order-related updates or service information
  • To send marketing messages where consent has been provided
  • To analyze and improve website performance

Processing is based on contractual necessity, legal requirements, or user consent.

3. Categories of Personal Data
Depending on how you interact with the website, the data collected may include:

  • Personal and delivery details such as name, email address, postal address, and telephone number
  • Order and payment-related transaction information
  • Technical data including IP address, browser type, and device details
  • Preferences, settings, and consent records
  • Browsing behavior and cookie-related data (see Section 8)

4. Online Store and Payment Processing
Our online store is hosted by Shopify Inc., which provides the e-commerce platform used to process orders and store related information. Payment data is handled in encrypted form and retained only as necessary to complete transactions, in line with PCI-DSS standards. Further details are available in the Shopify Terms of Service and Shopify Privacy Policy.

5. Disclosure to Third Parties
Personal data may be shared with trusted third-party service providers involved in payment processing, order fulfillment, shipping, and analytics. Some service providers may be located outside the United Kingdom; in such cases, appropriate safeguards are applied in accordance with data protection requirements.

6. Legal Disclosure
We may disclose personal data where required by law, to protect legal rights, or in connection with corporate transactions such as mergers, restructurings, or asset transfers.

7. Your Data Protection Rights

  • Right of Access: Obtain confirmation and access to the personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of personal data where legally permitted
  • Right to Object: Withdraw consent or opt out of marketing communications

Requests relating to these rights may be submitted to support@casloria.com.

8. Cookies and Tracking Technologies
Cookies and similar technologies are used to support essential website functions, analyze usage, and manage advertising activities. You may control cookie preferences through your browser settings; disabling certain cookies may affect website functionality. Additional information is available in the Shopify Cookie Policy.

9. Security Measures
Appropriate technical and organizational safeguards are implemented to protect personal data against unauthorized access, alteration, or loss. Payment-related information is protected using SSL encryption and AES-256 standards in accordance with PCI-DSS requirements.

10. Data Retention Periods
Personal data is stored only for as long as required to meet operational, contractual, or legal obligations. Once no longer needed, data is securely deleted or anonymized.

11. Updates to This Privacy Policy
This Privacy Policy may be amended to reflect changes in legal requirements or business operations. Any revisions will take effect once published on this page.

12. Links to External Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and this policy does not apply once you leave our domain.